Recall Z-0005-2011 ยท IYO System, Imaging, Pulsed Echo, Ultrasonic
Verathon, Inc.
BladderScan BVM 9500 The BladderScan BVM 9500 is intended to project ultrasound energy through the lower abdomen to obtain an image of the bladder and measure urinary bladder volume and mass noninvasively.
| Date | Oct 4, 2010 (initiated Aug 23, 2010) |
| Status | Terminated |
| Reason | The BladderScan BVM 9500 devices may experience the loss of a factory installed software configuration file which results in a loss of the aorta measurement function. |
| Root cause | Software design |
| Action | Verathon sent an URGENT Medical Device Recall Notification letter dated August 12, 2010 to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Verathon provided an addendum to the User Manual with instructions on how to reset the instrument. Customers were advised to: " Add the enclosed addendum to their current Users Manual. " Update the application software of the device to v2.7.0 or higher. If the customers had questions or needed support for the software update process, they were to contact Verathon Medical Customer Car |
| Quantity | 260 units |
| Distribution | Worldwide Distribution - USA and the countries of Australia, Canada, China, Colombia, European Union, United Kingdom, Saudi Arabia, and Singapore. |
| FDA record | Open on fda.gov |
510(k) clearances named in this recall
| K090214 | VERATHON INC. BLADDERSCAN BVM 9500 ULTRASOUND Verathon Incorporated, Mar 13, 2009 |