Recall Z-1939-2009 ยท IYO System, Imaging, Pulsed Echo, Ultrasonic
Verathon, Inc.
The BladderScan BVI 9400 is a portable ultrasound instrument that provides a noninvasive measurement of urinary bladder volume. The device consists of an ultrasound probe that scans the patient's bladder, and a battery operated console that provides measurement related information. The BVI 9400 measures ultrasonic reflections on multiple planes inside the body and produces a three dimensional im
| Date | Sep 17, 2009 (initiated May 18, 2009) |
| Status | Terminated |
| Reason | Three specific issues are being addressed: 1. Calculation and use of an incorrect year in dates after 12/31/2009. 2. Double scans, continuous scans, and double printing. 3. Calibration sensitivity. |
| Root cause | Software design |
| Action | U.S. customers (including Government) were sent a post card on or about 5/18/2009 and were called about the upgrade. Units are to be upgraded by the customers using an online tool called ScanPoint. Customers may elect to return their units to the firm for upgrading. Canadian customers were phoned by Verathon. For foreign units sold and distributed through one of the recalling firm's related firms, Service Bulletin SB-0014 was sent to the distributors located in The Netherlands, United Kingdom, and Australia. Contact Verathon Customer Care at 1-800-331-2313 if you have any questions. |
| Quantity | 1,978 |
| Distribution | Worldwide - US, Canada, Malaysia, Hong Kong, Singapore, Argentina, New Zealand, Barbados, Dominican Republic, and Costa Rica. |
| FDA record | Open on fda.gov |
510(k) clearances named in this recall
| K071217 | BLADDERSCAN BVI 9400 ULTRASOUND Verathon Incorporated, May 17, 2007 |