ClearanceBrief
Recall Z-0300-2008 ยท KEY Stainer, Tissue, Automated

Ventana Medical Systems Inc

Ventana Medical System's Symphony Staining System, KPA, Model #: 2200000, Catalog #: 900-SYM1 & 900-SYM3, Ventana Medical Systems, Tucson, AZ

DateJan 9, 2008 (initiated Sep 6, 2007)
StatusTerminated
ReasonShock hazard: Devices released prior to full testing; the configuration of the Symphony instrument during Hi pot testing procedures did not completely evaluate all components in the test loop. In specific circumstances, a shock hazard exists.
Root causeProcess control
ActionOn 9/6/07, the firm began visiting customers to perform the HiPot test. Prior to performing the High Potential Test of Symphony Instruments already in the Field, the Field Service Engineer or FSE ensures that the customer fully understands the purpose of the test and why it is necessary to perform the test at their site. The FSE conveys the following points regarding the HiPot test: - The HiPot test is a safety verification for the electrical path within the instrument. - The HiPot test was performed incorrectly during the manufacturing process. - The HiPot test is used to verify that if a
Quantity45 units
DistributionWorldwide: USA, Japan and France
FDA recordOpen on fda.gov

510(k) clearances named in this recall

This recall record lists no 510(k) number.