Recall Z-2775-2026 ยท QJF Autofluorescence Imaging Adjunct Tool For Wounds
KENT IMAGING, INC.
SnapshotGLO Wound Imaging Device, Model KB100, KB100AA.
| Date | Jul 22, 2026 (initiated Jun 30, 2026) |
| Status | Open, Classified |
| Reason | The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected. |
| Root cause | Software design |
| Action | On 6/30/2026, correction and removal notices were emailed to customers who were asked to do the following: 1) Discontinue use of the affected unit(s) and remove them from clinical service. 2) Contact Kent Imaging at customerservice@kentimaging.com to confirm return shipping instructions. 3) Pending return, keep the device charged and avoid allowing the battery to fully deplete, to prevent the unit from becoming temporarily inoperable in the interim. 4) Within 5 business days of receipt of this notice, please confirm receipt and current status of the listed unit(s) by replying to this letter o |
| Quantity | 77 |
| Distribution | US Nationwide distribution in the states of PA, IA, FL, TX, GA, NV, CA, UT, IN, DC, KS, IL, TN, AR, AZ. |
| FDA record | Open on fda.gov |
510(k) clearances named in this recall
| K242669 | SnapshotGLO (KB100) Kent Imaging, Inc., Mar 26, 2025 |