Recall Z-2874-2026 ยท LLZ System, Image Processing, Radiological
Merge Healthcare, Inc.
Merge PACS, medical imaging diagnostic workstation
| Date | Aug 4, 2026 (initiated Jun 30, 2026) |
| Status | Open, Classified |
| Reason | Merge Healthcare has identified a potential issue that may cause thumbnails from a previously opened patient study to be displayed in the Thumbnail Bar while a different patient study is open. |
| Root cause | Software Design Change |
| Action | Merge Healthcare issued an Urgent Field Safety Notice (Revision 2) to its consignees on 6/30/2026 via email. The notice explained the issue and when it may occur, risk to patient, and requested an immediate workaround, a configuration change, be performed to disable automatic refresh of the Thumbnail Bar until a software update is available. The notice also directions the consignee to forward the notice to any individuals within their organization that may need to be aware of this notification. Customers should alert any other affiliated parties that may be affected by this Urgent Field S |
| Quantity | 53 units |
| Distribution | Worldwide distribution - US Nationwide and the countries of Canada, and UK. |
| FDA record | Open on fda.gov |
510(k) clearances named in this recall
| K192455 | Merge PACS Merge Healthcare Incorporated, Oct 17, 2019 |