Recall Z-2454-2025 ยท KNN Components, Wheelchair
mo-Vis BVBA
Micro Joystick R-net. Electrical wheelchair component.
| Date | Sep 2, 2025 (initiated Jul 10, 2025) |
| Status | Open, Classified |
| Reason | Devices with firmware versions 2.3 and lower may experience timing variations between software tasks, which could result in skipping the necessary neutral check and the wheelchair producing unintended movement upon power-up when the joystick is out of neutral. |
| Root cause | Device Design |
| Action | An URGENT: MEDICAL DEVICE RECALL R-NET JOYSTICKS notification dated 07/10/2025 was sent to consignees instructing them to upgrade affected devices according to the provided Annex 2 or by emailing contact@mo-vis.com to coordinate return. The software upgrade of affected devices should be conducted during the next scheduled annual maintenance of the joystick. These actions should be verified. Questions can be directed via email to contact@mo-vis.com or by phone at +32 9 335 28 60. |
| Quantity | 3 units |
| Distribution | US Nationwide distribution in the state of TX. |
| FDA record | Open on fda.gov |
510(k) clearances named in this recall
This recall record lists no 510(k) number.