Recall Z-2417-2024 ยท IQA System, Environmental Control, Powered
Securitas Healthcare LLC
Arial Call Station, Model Numbers CSK200 and CSK200MR, is a wireless, battery-operated call device installed inside resident living areas to allow immediate staff response.
| Date | Jul 23, 2024 (initiated Jun 20, 2024) |
| Status | Open, Classified |
| Reason | There is a risk that alarms will not be received by the Arial Wireless Emergency Call System and premature depletion of the battery. |
| Root cause | Software Manufacturing/Software Deployment |
| Action | Securitas Healthcare issued a recall notice on 06/19/2024 to its consignees via USPS certified mail. The notice explained the problem, potential hazard, and requested the following: "Customer Required Actions: 1. Reduce the Missing Device Timeout to 125 Minutes Hours for all Call Stations. Clients should reduce the Missing Device Timeout to 125 minutes so that a Missing Device Alert will be triggered if a Call Station fails to send a supervision message to the Arial Emergency and Nurse Call System within 125 minutes from the last supervision message. Instructions for reducing the |
| Quantity | 1268 units |
| Distribution | US: NE, MN, WA, MD, TX, ON, WI, OR, MS, CA, and Canada |
| FDA record | Open on fda.gov |
510(k) clearances named in this recall
This recall record lists no 510(k) number.