ClearanceBrief
Recall Z-2021-2024 ยท CCW Laryngoscope, Rigid

Verathon, Inc.

Brand Name: GlideScope Core 15-inch Monitor Model/Catalog Number: 0570-0404 Product Description: Serialized Monitor

DateJun 4, 2024 (initiated Apr 29, 2024)
StatusOpen, Classified
ReasonDue to software issues, their is the potential for loss of image or a degradation of the image when using the monitor with other connectable devices.
Root causeSoftware Manufacturing/Software Deployment
ActionOn April 30, 2024, Verathon issued "Urgent Medical Device Correction" notification via FedEx. Verathon asked consignees to take the following actions: 1. Plug your GlideScope Core 15 or Core 15 FHD into the power supply and connect to a hospital-grade power outlet. 2. Use the enclosed USB drive with the corrective software upgrade and related instructions to upgrade your GlideScope Core 15 or Core 15 FHD monitor(s) (approximately 5-7 minutes for the upgrade). 3.Verify the software version on the Administrative Settings tab. OR 4.Contact Verathon Customer Care to contact your Territory
Quantity2568 devices
DistributionUS: AK AL AR AZ CA CO CT DC FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK ON OR PA QLD RI SC SD TN TX UT VA VIC WA WI WV WY OUS: Hong Kong, Indonesia, Saudi Arabia
FDA recordOpen on fda.gov

510(k) clearances named in this recall

This recall record lists no 510(k) number.