ClearanceBrief
Recall Z-2013-2021 ยท CEM Electrode, Ion Specific, Potassium

Randox Laboratories Ltd.

Randox RX Imola Analyser with ISE, Catalog Numbers RX4900, RX4900R

DateApr 28, 2021
StatusTerminated
ReasonAn issue was identified where the software froze during processing of commands, which resulted in no results displayed.
Root causeSoftware design
ActionUrgent Medical Device Correction letters dated 4/28/21 were sent to customers. Action to be taken: " Discuss the contents of this notice with your Medical Director. " Complete and return the response form 12187-QA to technical.services@randox.com within five working days. " Please contact your local service provider to arrange for the software update to be performed . "Transmission of Field Safety Notice: Send a copy of the FSN to all affected customers and to those who need to be aware within your organisation. Please accept our apologies for any inconvenience caused. Thank you for your pati
Quantity50 kits
DistributionUS Nationwide Distribution and Puerto Rico.
FDA recordOpen on fda.gov

510(k) clearances named in this recall

This recall record lists no 510(k) number.