ClearanceBrief
Recall Z-0072-2021 ยท LLZ System, Image Processing, Radiological

CHANGE HEALTHCARE CANADA COMPANY

Change Healthcare Radiology Solutions 14.0

DateAug 25, 2020
StatusTerminated
ReasonSoftware defect which may potentially result in one or more images missing in a study
Root causeProcess design
ActionChange Healthcare Canada Company issued Urgent Field Safety Notice on 08/25/2020. It states the following: 1. The customer should ensure radiologists and technologists are aware of the potential that the study may be missing images or DICOM objects, so that they carefully review any study where the above listed situations may be present in the workflows. 2. Change Healthcare has identified a configuration change that will prevent the deletion of impacted images. The customer should contact Change Healthcare Customer Support to ensure this configuration is place. Recommended actions to take
Quantity5 devices
DistributionDomestic distribution to VT, MS, WV, NE
FDA recordOpen on fda.gov

510(k) clearances named in this recall

K140909MCKESSON RADIOLOGY
Mckesson Medical Imaging Company, Jul 2, 2014