ClearanceBrief
Recall Z-1726-2020 ยท JAK System, X-Ray, Tomography, Computed

Canon Medical System, USA, INC.

Canon Aquilion One, Model TSX-305A/3 V8.3 with FIRST 2.1

DateApr 10, 2020 (initiated Mar 25, 2019)
StatusOpen, Classified
ReasonScanning may be interrupted due to an error during execution of the eXam Plan and the system is unable to be shut down normally, resulting in the need to forcibly turn the system power off and reboot. Loss of the acquired raw data would occur.
Root causeSoftware design
ActionRecall letters dated 3/25/2019 were issued on 3/25/2019 via USPS return receipt mail.
Quantity35 devices
DistributionDistribution was made to AK, AR, CA, FL, IA, ID, IL, KS, MA, MD, MI, MN, MO, MT, NC, ND, NH, NY, OH, OK, OR, PA, TN, TX, VT, WA, WI, and WV. There was government and military distribution but no foreign distribution.
FDA recordOpen on fda.gov

510(k) clearances named in this recall

K170177Aquilion ONE (TSX-305A/3) V8.3 with FIRST 2.1
Toshibamedical Systems Corporation, Jun 30, 2017