ClearanceBrief
Recall Z-1101-2019 ยท OAS X-Ray, Tomography, Computed, Dental

KaVo Dental Technologies LLC

cone-beam CT system

DateDec 31, 2018
StatusOpen, Classified
ReasonORTHOPANTOMOGRAPH OP 3D device has a defect in the device firmware versions 2.1.0 and 2.1.1
Root causeDevice Design
ActionPalodex Group Oy sent a Notification letter to affected customers on or about December 31, 2018. The letter identified the affected product, problem and actions to be taken. The firm corrective action is to update the firmware of ORTHOPANTOMOGRAPH OP 3D of the defective units. Acknowledgement to the field correction letter is requested within 30 days from receiving the letter.
Quantity230
DistributionUS distribution in NC
FDA recordOpen on fda.gov

510(k) clearances named in this recall

K170813ORTHOPANTOMOGRAPH OP 3D
Palodex Group OY, Apr 7, 2017
K180947Orthopantomograph OP 3D
Palodex Group OY, Jun 7, 2018