Recall Z-1875-2017 ยท IYN System, Imaging, Pulsed Doppler, Ultrasonic
Siemens Medical Solutions USA, Inc.
18L6 HD transducer on the ACUSON S Family ultrasound systems with software versions VD10A or VD10C; Model numbers: 18L6 HD transducer 10041227 & 10789400 S1000 10441701 S2000 10041461 S2000 (Refurb) - 10440017 S3000 10441730 Radiology: The ultrasound imaging systems are intended for the following applications: Fetal, Abdominal, Intraoperative, Pediatric, Small Parts, Transcranial, OB/GYN, C
| Date | Mar 30, 2017 |
| Status | Terminated |
| Reason | When scanning with the 18L6 HD transducer on the ACUSON HELX" Evolution with Touch Control, the ultrasound system may display a triple image or an image with a dark band. For the triple image issue, the system repeats one-third of the aperture, but does not display the full field of view. |
| Root cause | Software design |
| Action | Siemens sent an Customer Safety Advisory Notification via certified mail on March 30, 2017. OUS consignees are notified through the implementation of the field correction with the distributors for all countries. Letters advised users of the issues with software version VD10A or VD10C and provided steps to avoid the potential risk. Once available, all systems will be updated with corrected software. For further questions, please call (650) 694-5398. |
| Quantity | 2,045 systems |
| Distribution | Worldwide Distribution - USA (nationwide) Distribution and to the countries of : United Arab Emirates, Argentina, Armenia, Austria, Australia, Azerbaijan, Bahrain,Bangladesh, Belgium, Bolivia, Brazil, Canada, Chile, Columbia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, |
| FDA record | Open on fda.gov |
510(k) clearances named in this recall
| K163635 | ACUSON S1000/S2000/S3000 Diagnostic Ultrasound Systems Siemens Medical Solutions USA, Inc. Ultrasound Group, Jan 12, 2017 |