ClearanceBrief
Recall Z-1816-2017 ยท FNL Bed, Ac-Powered Adjustable Hospital

Hill-Rom, Inc.

TotalCare Bed Systems, Model Numbers P1900, PR1900, and U1900 with 3-Level Patient Position Monitoring and Scale Upgrade Kits, Model Numbers P1947A and P1948A).

DateFeb 23, 2017
StatusTerminated
ReasonThe bed exit alarm may not function properly if the alarm has been armed for a period longer than seventy-two (72) hours without the alarm being triggered by patient movement or removal of patient weight within that time period.
Root causeSoftware change control
ActionOn 2/23/2017, URGENT: MEDICAL DEVICE CORRECTION notifications were sent to the affected customers via courier. The recall notification included a description of the reason for the recall, affected product, consignee responsibilities, and instructions for responding to the formal recall notification. Customers without a service contract received the following instructions: Action to be taken by the user: A software update for the TotalCare beds GCI has been released to resolve this issue. Enclosed with this letter are a USB stick with the updated software, instructions on how to update th
Quantity3037
DistributionUS Nationwide. AUSTRALIA BANGLADESH BRAZIL CANADA CHINA GERMANY INDIA ITALY KUWAIT PAKISTAN SAUDI ARABIA THAILAND UNITED ARAB EMIRATES CYPRUS GREECE NETHERLANDS
FDA recordOpen on fda.gov

510(k) clearances named in this recall

K962942TOTALCARE
Hill-Rom, Inc., Feb 3, 1997