Recall Z-0769-2017 ยท LBI Unit, Neonatal Phototherapy
Natus Medical Incorporated
Updated Natus neoBLUE blanket LED Phototherapy Systems. It provides phototherapy underneath the infant and can be used in a bassinet, open bed, radiant warmer, incubator, or while holding the infant. Affected systems including: 1) Updated light boxes (serial number xxxx004283 or greater) have protection built in to turn off the device if an overheat condition is detected. 2) Updated fiberopti
| Date | Dec 15, 2016 (initiated Sep 16, 2016) |
| Status | Terminated |
| Reason | The firm sent the Technical Bulletin to consignees who received the reliability updated neoBLUE blanket LED Phototherapy Systems between March 2016 to August 2016. The reliability update to prevent the early failure of the fiberoptic pads experienced by some customers on older systems. These failures on previous systems involved discoloration and melting of the fiberoptic bundle at the connector that is inserted in the neoBLUE blanket light box. |
| Root cause | Device Design |
| Action | Natus sent the Urgent Recall Notification/Field Safety Notice and Customer Reply Form (DOC-021042A), dated September 16, 2016 and the Technical Bulletin (DOC-021016) to US consignees via email. The letters and technical bulletin for foreign consignees was sent via email to the appropriate Natus Distribution Partner (DP) on November 7, 2016. US Customers can email the customer reply form to Natus_Quality_Progams@natus.com or fax to (847-949-6031). US Customers with questions can call Natus Technical Service at 888-496-2887. International customers should contact their local distributor w |
| Quantity | 713 units total (403 units in US and 310 units outside US) |
| Distribution | Worldwide Distribution - USA (nationwide) Distribution to the states of : AL, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MS, NC, ND, NJ, NM, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WI, WV and Puerto Rico. , and to the countries of : Argentina, Austria, Cana |
| FDA record | Open on fda.gov |
510(k) clearances named in this recall
| K103589 | NEOBLUE BLANKET LED PHOTOTHERAPY SYSTEM Natus Medical Incorporated, May 13, 2011 |