Recall Z-2381-2015 ยท ILS Adaptor, Hygiene
Etac Supply Center Ab
Etac Relax wall mounted shower seat The Etac Relax is a wall mounted shower seat designed as a seating and standing support for personal hygiene purposes for people with reduced mobility. The Etac Relax shower seat is used for sitting where space is restricted, and can be folded up when not in use. Etac Relax is intended for home use.
| Date | Aug 13, 2015 (initiated Jul 12, 2015) |
| Status | Terminated |
| Reason | The recalling firm has received reports of a malfunction of the Relax wall mounted shower seat where the wall bracket has cracked or broken. |
| Root cause | Process design |
| Action | Etac sent an Urgent Field Safety Notice dated July 2015 to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed that there was no reason for an immediate stop of using Relax, however, as an intermediate precautionary action awaiting replacement, consumers were requested to be observant and inspect the Relax to see if there are visible signs of a crack. Customers with questions were advised to contact their Etac distributor or the Etac coordinator at 1-800-336-7684 or fax 1-704-882-0751. |
| Quantity | 13 units |
| Distribution | Nationwide Distribution including FL, AZ, and CA. |
| FDA record | Open on fda.gov |
510(k) clearances named in this recall
This recall record lists no 510(k) number.